As a Receptionist, you will be responsible for the daily management of the front desk and various clerical and administrative duties. Receptionist Job Description As a Receptionist, you will be the first point of contact for our company.
The receptionist’s duties will include administrative support throughout the organization. You will welcome guests and greet visitors to the office. They also coordinate front desk operations, such as distributing letters and taking phone calls. To be successful as a receptionist, you must be pleasant and personable, as you are also a customer service representative. You must also have the ability to handle emergencies quickly and effectively and to streamline office operations. The ability to multi-task and manage stress is essential in this position. Flexibility is a plus as shifts may be worked. Ultimately, the duties and responsibilities of the Receptionist are to ensure that the front desk positively welcomes guests and that all administrative tasks are performed to the highest quality standards.
Responsibilities. –
Greet and welcome visitors as soon as they arrive in the office. – Directs visitors to the appropriate person and office. – Answers, screens, and transfers telephone calls – Ensure the reception area is organized and stocked with necessary stationery and materials (pens, paper, brochures, etc.) – Provide basic and accurate information in person, by phone, and by email – Receive, sort, and distribute daily mail – Maintain office security by controlling access to and from the reception desk under safety procedures (monitoring logbooks, issuing visitor badges) – Order and maintain inventory of front office supplies – Updates calendar and schedules meetings – Arrange travel and lodging and prepare vouchers – Keep up-to-date records of office expenses and costs – Perform receptionist clerical duties such as filing, photocopying, transcribing, and faxing
Requirements and Skills
– Experience as a Receptionist, Front Office Representative, or similar role – Experience with Microsoft Office Suite – Working experience with office equipment (fax machines, printers, etc.) – Professional demeanor and appearance – Solid written and verbal communication skills – Proactive and able to be flexible and responsive to problems as they arise – Strong organizational skills – Multi-tasking and time management skills; ability to prioritize tasks – Customer service attitude – High school diploma or equivalent. Office Management certification a plus.
